Our Services

CMI Nixon is a third party administrator providing specialized claims management. As a full-service investigative company offering worldwide resources, we are uniquely flexible and willing to work with you to accommodate all of your risk management needs.

Emergency Claims Services (ECS)

Your claim can require attention urgently, even outside normal business hours.

Desktop Adjusting

End-to-end claims adjusting that reduces cycle time and offsets costs.

MI Reporting

Monitor your portfolio to your exact specifications with CMI's Management Information reports.

Claims Intake and Triage

Your claims handling process begins the moment we receive it.

Examining Management

Leveraging professional contacts across the country, our examiners understand the local environment

Financial Management

Fully operational backroom to manage your Trust Account, Lineage and Bordereau needs.

Customer Surveys

Learn how we track customer service results with our Net Promoter Score.


Your brand tells people about your business DNA.

Open Market Triage Centre

Our OMTC provides open market adjusting claims services for Lloyd’s.

Stewardship Meetings

Stewardship creates a platform to ensure our clients continue to receive the service levels that led them to CMI in the first place.

Specialty Lines

CMI’s select team of qualified examiners handle a variety of Specialty Lines claims across the United States. 


Marine adjusting services for ports, terminal, and cargo.